The basic underlining philosophy that surrounds the fundamental concepts of Park Plaza Hotels & Resorts Europe are based around the idea of making five star hotels from four star hotels and offering the price of a four star hotel.
Focused on the business and leisure traveler, Park Plaza Hotels and Resorts go out of their way to develop an atmosphere that relaxes the arriving traveler, as gateway cities are specifically a Park Plaza Hotels’ focus.
The Park Plaza Hotels & Resorts Europe Mission
The Park Plaza Hotels and Resorts Europe mission statement is:
“Inspiring our guests through individuality and passion”
Individuality goes a long way with Park Plaza Hotels and Resorts Europe. The reason for this is mainly because PPHE first started in the Netherlands, and made good use of the traditional Polder Model in order to keep their employees both happy and efficient.
Using each individuals strengths in such a way that the hotel will prosper even more so, than if each task had been giving allotted by a manager. This really is what makes Park Plaza Hotels and Resorts Europe a four star hotel with five star quality, individual strengths used in favor of the collective company.
The Park Plaza Hotels & Resorts Europe Values
The Park Plaza Hotels and Resorts Europe has a team that works for five star hotel service, because they have values that suggest what works best for them. The founding values of Park Plaza Hotel and Resorts Europe are that Trust, Respect, Teamwork, Enthusiasm and serious Commitment will bring better results for both the guests and the employees.
Trust in the self-organization that occurs when employees know they are needed. Respect for others on a constant daily basis and the attempt to communicate. Enthusiasm and Teamwork that flourishes because employees are always willing to help everyone, with an open heart and open mind. Commitment is toward a five star excellence service at four star prices, as to offer only the finest and very best all the time.